SBI Credit Card Customer Care Number – Complete Guide to 24/7 Support
Whether it’s checking your balance, resolving billing issues, or reporting a lost card, SBI Credit Card customers need quick and reliable support. With millions of cardholders across India, SBI Card provides a variety of customer care channels to ensure you get the help you need, whenever you need it.
This blog offers a complete guide to reaching SBI Credit Card customer care, including toll-free numbers, email support, and online help. Whether you’re dealing with a payment issue or fraud alert, this guide will help you connect with SBI’s credit card support quickly and efficiently.
SBI Credit Card Customer Care Numbers for Different Services
SBI Credit Card offers several customer care numbers to handle different types of queries such as card activation, billing disputes, and lost cards. Below is a comprehensive table of the customer care numbers you can use to contact the SBI Card team.
Service | Customer Care Number | Availability |
General SBI Credit Card Queries | 1860 180 1290 / 1800 180 1290 | 24/7 |
SBI Card for International Users | +91 22 4095 0190 | 24/7 |
SBI Credit Card Blocking (Lost/Stolen) | 1800 180 1290 / 1860 180 1290 | 24/7 |
SBI Card for Premium Users (Elite/Prime) | Contact via SBI Card App | 24/7 |
Email Support | 24/7 |
These helplines cover a wide range of credit card-related queries, including payment issues, card blocking, balance inquiries, and more.
Key Issues SBI Credit Card Customer Care Can Resolve:
Credit card balance checks and recent transactions
Billing disputes, refund issues, and statement clarifications
Lost/stolen credit card reporting and blocking
Reward points inquiries and redemptions
Payment issues and due date inquiries
Upgrading or applying for a new SBI credit card
How to Contact SBI Credit Card Customer Care
For general inquiries related to your SBI credit card, including issues with payments, statements, or interest rates, you can call the 24/7 toll-free numbers:
1860 180 1290
1800 180 1290
Steps to Contact General Credit Card Support:
Dial 1860 180 1290 or 1800 180 1290 from your registered mobile number.
Follow the automated voice response (IVR) system to select your preferred language.
Choose the service category (billing, payments, lost card) that matches your issue.
You’ll be connected to a customer care representative who will help you resolve your issue.
How to Block or Report a Lost SBI Credit Card
If you’ve lost your SBI credit card or suspect it has been stolen, it’s important to block it immediately to avoid unauthorized transactions. You can block your card through the 24/7 customer care number:
1860 180 1290 (Toll-Free)
1800 180 1290 (Toll-Free)
Once blocked, you can request a new card through the same helpline.
Steps to Block an SBI Credit Card:
Dial 1860 180 1290 or 1800 180 1290.
Select the option to report a lost or stolen card.
Provide your card number and account details as requested by the IVR system or the representative.
Your card will be blocked instantly, and you can order a replacement.
Alternatively, you can block your SBI credit card through the SBI Card Mobile App or via the SBI Card website by logging into your account and selecting the "Block Card" option.
SBI Credit Card Email Support
If you prefer email communication, SBI provides email support for all credit card-related queries. You can email your concerns to:
Include your full name, registered mobile number, and the nature of your issue (e.g., billing dispute, card upgrade) in the email for faster resolution. The customer care team typically responds within 24 to 48 hours.
SBI Credit Card Support for International Users
For SBI credit cardholders who are abroad, you can still access customer care services by calling:
+91 22 4095 0190 (International Helpline)
This number is available 24/7 and can help with reporting lost cards, billing issues, international transaction queries, and more.
SBI Credit Card Mobile App Support
SBI Card users can access a wide range of services through the SBI Card Mobile App. The app is a convenient way to manage your credit card account, make payments, and get support for any issues you may have.
Key Features Available on the SBI Card Mobile App:
Check your credit card balance and recent transactions
Pay your credit card bill instantly
View or download your monthly statement
Block or replace a lost or stolen card
Redeem your reward points for cashback or gifts
Apply for a new SBI credit card or upgrade to a better plan
To use the app, download it from the Google Play Store or Apple App Store and log in with your SBI card credentials.
SBI Credit Card Online Support
In addition to phone and email support, you can manage most of your SBI credit card issues via the SBI Card website. The site offers a range of self-service options, including balance checks, statement downloads, and payment processing.
How to Access Online Support:
Visit the SBI Card website.
Log in using your SBI Card user ID and password.
Navigate to the service you need (e.g., block card, billing, reward points).
Follow the steps provided to resolve your issue.
The online platform is available 24/7, and most tasks, such as paying your bill or downloading statements, can be completed without contacting customer care.
SBI Credit Card Premium Customer Support
If you are an SBI Elite or SBI Prime credit cardholder, you can access premium customer service through the SBI Card Mobile App or the exclusive helplines provided in your membership welcome kit. Premium users receive priority service for queries related to travel rewards, premium concierge services, and other card benefits.
Services Available for Premium Cardholders:
Priority handling of billing disputes and transaction issues
Travel and lifestyle rewards assistance
Concierge services for travel bookings, dining reservations, and more
Higher credit limits and personalized offers
Frequently Asked Questions (FAQs)
1. What is the toll-free number for SBI Credit Card customer care?
You can contact SBI Credit Card customer care at 1860 180 1290 or 1800 180 1290, available 24/7 for all credit card-related issues.
2. How do I block my lost SBI credit card?
To block a lost SBI credit card, call 1800 180 1290 or use the SBI Card Mobile App to immediately hotlist the card.
3. How can I check my SBI credit card balance?
You can check your SBI credit card balance via the SBI Card Mobile App, SBI Card website, or by calling 1860 180 1290.
4. What is the customer care number for international SBI credit cardholders?
International users can reach SBI credit card customer care at +91 22 4095 0190.
5. Can I get support for SBI Credit Card via email?
Yes, you can email customercare@sbicard.com for any SBI credit card-related queries. Expect a response within 24 to 48 hours.
With this guide, you now have all the necessary information to contact SBI Credit Card customer care for any issue, whether it’s billing, blocking a card, or reward points inquiries. With 24/7 support available across multiple channels, SBI ensures that your credit card needs are handled quickly and efficiently.
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