Dubai Islamic Bank Toll-Free Number: How to Contact Customer Care for Support
Dubai Islamic Bank (DIB) provides a robust and reliable customer care service, available for both local and international customers. Whether you need help with account inquiries, credit card issues, or general banking support, DIB offers multiple ways to get in touch, ensuring that your banking experience is smooth and hassle-free.
Key Contact Numbers for Dubai Islamic Bank
Here are the most important customer care numbers you should know:
1. DIB General Customer Care Number
Toll-Free (Within UAE): +971 4 609 2222
This number is available for general inquiries, including help with:
Account management
Transactions
Credit card support
Loan and finance queries
Service complaints
You can use this number to speak with a customer service representative or navigate through the interactive voice response (IVR) system for automated solutions(
Dubai Islamic Bank
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Dubai Islamic Bank
).
2. WhatsApp Banking
WhatsApp Banking Number: +971 4 609 2222
For quick banking on the go, DIB offers support via WhatsApp. You can use this service to check your account balance, get recent transaction details, and even block your card. Simply save the number in your contacts and send "Hi" to start(
).
3. DIB Credit Card Customer Care
If you need assistance specifically related to credit cards, such as password resets or transaction inquiries, you can contact the DIB credit card helpline at +971 4 609 2222, which operates round-the-clock(
).
How to Contact DIB Customer Support
Apart from calling the toll-free number, there are several other ways to contact Dubai Islamic Bank:
1. Email Support
For detailed queries or complaints, you can email DIB customer support at contactus@dib.ae. This option is best for non-urgent issues that may require documentation.
2. Live Chat
The DIB website offers a live chat feature for real-time support. You can access this directly from their website, and interact with a customer service representative for instant solutions(
Dubai Islamic Bank
).
3. Branch Support
If you prefer in-person assistance, you can visit one of DIB’s branches across the UAE. You can find the nearest branch and its contact information using their branch locator on the official website(
Policybazaar
).
Table: Dubai Islamic Bank Customer Support Overview
Service | Contact Information | Purpose |
General Helpline | +971 4 609 2222 | Account inquiries, credit card issues, complaints |
WhatsApp Banking | +971 4 609 2222 | Account balance, transactions, card blocking |
Email Support | Detailed inquiries, documentation | |
Credit Card Support | +971 4 609 2222 | Credit card transactions, password resets |
Live Chat | Real-time assistance for all services |
FAQs
1. What is Dubai Islamic Bank’s toll-free customer care number?The primary customer care number for Dubai Islamic Bank is +971 4 609 2222, which can be accessed for a range of services including account queries, credit card support, and transaction inquiries.
2. Can I contact DIB customer care via WhatsApp?Yes, you can use DIB’s WhatsApp Banking service by messaging +971 4 609 2222.
3. How can I block my lost or stolen DIB card?To block a lost or stolen card, call +971 4 609 2222 and follow the prompts, or use the WhatsApp Banking service to block your card.
4. Does DIB provide live chat support?Yes, you can chat with a DIB customer representative via the live chat feature on the official website.
For quick and reliable service, use any of the above methods to contact Dubai Islamic Bank's customer support today!
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