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Writer's pictureAbhinand PS

Comprehensive Guide to Uber Offices in Kerala

Uber Offices in Kerala: Everything You Need to Know

With its growing presence in Kerala, Uber has become a go-to option for many looking for reliable ride-sharing services. Whether you're a potential driver-partner, a current Uber driver, or a rider in need of assistance, knowing where to find support is crucial. In this post, we'll guide you through the locations, services, and support options available at Uber offices in Kerala.

Uber Office Locations in Kerala



Exterior view of the Uber office in Thiruvananthapuram, Kerala, located near KIMS Hospital, with people entering the building for support and inquiries.

1. Thiruvananthapuram (Trivandrum)

The primary Uber office in Kerala is located in Thiruvananthapuram, the state’s capital. Here’s what you need to know:

  • Location: Situated in Kumarapuram, near KIMS Hospital, the Thiruvananthapuram Uber office is the central hub for driver-partner registrations and other support services. Whether you're joining Uber as a driver or need help with your account, this office is the place to visit.

  • Services Offered: The office provides support for driver registrations, payment inquiries, and app-related issues. Many users have reported varied experiences with the customer service here, so it's advisable to be clear about your needs when you visit​ (WorldOrgs).

2. Kochi

While Kochi does not have a dedicated Uber office, the city is a major hub for Uber’s operations in Kerala.

  • Services in Kochi: Kochi residents primarily rely on Uber’s app and online resources for customer support. The Uber app is widely used across Kochi, offering services like UberX, Uber Auto, and bike rentals. The city sees high demand for rides, especially around Cochin International Airport and popular shopping destinations​ (Uber).

  • Getting Support: For in-person assistance, Kochi-based users might need to visit the Thiruvananthapuram office. However, most issues can be resolved through Uber’s in-app support features.

Support Options for Uber in Kerala

For both drivers and riders, Uber provides several avenues for support:

  • In-App Help: The Uber app features a comprehensive help section where you can find answers to common questions, report issues, and manage your account.

  • Online Resources: Uber’s official website offers FAQs and guides to help with everything from trip management to payment issues.

  • Visit the Thiruvananthapuram Office: For issues that require in-person assistance, the Uber office in Thiruvananthapuram is your best bet. Make sure to check the office hours before planning your visit.

Driving Opportunities with Uber in Kerala

Uber continues to expand its services in Kerala, making it a great option for those looking to earn as a driver-partner:

  • Flexible Work Hours: Uber offers flexible working hours, allowing you to drive when it suits you best. Whether you're looking for full-time or part-time opportunities, Uber’s platform can accommodate your schedule.

  • Sign Up Easily: Interested drivers can sign up through the Uber app or by visiting the Thiruvananthapuram office to get started. Kochi-based drivers can also begin the registration process online​ (Uber).

Conclusion

Uber’s footprint in Kerala is steadily growing, with Thiruvananthapuram playing a key role in providing support services. While Kochi does not have a physical office, the city remains an important market for Uber, with widespread use of its services. For any support, whether you’re in Thiruvananthapuram or Kochi, you can rely on Uber’s in-app features, online resources, or the office in Thiruvananthapuram.

For more information, visit the official Uber website.

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