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Complete Guide to Kerala Mobile Network Customer Care Numbers, Email IDs, and Appellate Authority
Staying connected is essential in today’s digital age, and if you’re facing issues with your mobile network provider, knowing how to reach customer care is crucial. Whether it’s a problem with network coverage, billing, or any other service, this guide will provide you with all the necessary contact details for the leading mobile network providers in Kerala. Here, you'll find customer care numbers, email IDs, website links, and information on how to reach the appellate authority for unresolved complaints.
1. Airtel Kerala Customer Care
Airtel is one of the leading mobile network providers in Kerala. Here's how you can reach their customer care team:
Customer Care Number:
Prepaid & Postpaid: 121
Complaints & Requests: 198
Email ID:
Website:
Appellate Authority:
Phone Number: 0424-4444121
Email ID: appellate.ker@in.airtel.com
Address: Bharti Airtel Ltd, 3rd Floor, Vankarath Towers, Palarivattom, Kochi, Kerala - 682025
Working Hours: Monday to Friday (9:30 AM to 6:30 PM)
2. Jio Kerala Customer Care
Jio offers a range of telecom services across Kerala. Here are the key customer care details:
Customer Care Number:
General Support: 199
Complaints & Service Requests: 198
Email ID:
Website:
Appellate Authority:
Phone Number: 1800-889-3999
Email ID: appellate.kerala@jio.com
Address: 6th Floor, Bharti Axis Tower, Infopark, Kakkanad, Kochi, Kerala - 682030
Working Hours: Monday to Friday (9:30 AM to 6:30 PM)
3. Vodafone Idea (Vi) Kerala Customer Care
Vodafone Idea (Vi) provides extensive mobile services in Kerala. Use the following details to reach them:
Customer Care Number:
Vi Prepaid & Postpaid: 199
Complaints & Requests: 198
Email ID:
Website:
Appellate Authority:
Phone Number: 98470-12345
Email ID: appellate.kerala@vodafoneidea.com
Address: Vodafone Idea Ltd., 2nd Floor, Leela Infopark, Kakkanad, Kochi, Kerala - 682030
Working Hours: Monday to Friday (9:30 AM to 6:30 PM)
4. BSNL Kerala Customer Care
BSNL is a government-owned telecom service provider with widespread coverage in Kerala. Here’s how to get in touch with them:
Customer Care Number:
General Enquiries: 1500
Complaints & Requests: 198
Email ID:
Website:
Appellate Authority:
Phone Number: 0495-2766777
Email ID: pg.kerala@bsnl.co.in
Address: PG Cell, BSNL Bhavan, Mananchira, Kozhikode, Kerala - 673001
Working Hours: Monday to Friday (9:30 AM to 6:30 PM)
5. Tata Docomo Kerala Customer Care
Tata Docomo’s services have merged with Airtel, but customer care for existing connections is still available:
Customer Care Number:
General Support: 121
Complaints & Service Requests: 198
Email ID:
Website:
Appellate Authority:
Phone Number: 1800-266-1515
Email ID: appellate@tatadocomo.com
Address: 3rd Floor, No. 9, Phoenix Tower, Museum Road, Bangalore, Karnataka - 560025
Working Hours: Monday to Friday (9:30 AM to 6:30 PM)
Conclusion
Having access to customer care information is vital for resolving issues quickly. This guide provides the essential contact details for mobile network providers in Kerala, helping you navigate any challenges with ease. If your issue remains unresolved, don’t hesitate to contact the appellate authority for further assistance.
FAQs
1. What is the customer care number for Airtel Kerala?Airtel's customer care number for Kerala is 121 for general inquiries and 198 for complaints and service requests.
2. How can I contact the appellate authority for Jio in Kerala?You can contact Jio's appellate authority in Kerala by calling 1800-889-3999 or emailing appellate.kerala@jio.com.
3. What is the BSNL Kerala customer care email ID?BSNL's customer care email ID for Kerala is pg_kerala@bsnl.co.in.
4. How do I escalate an issue with Vodafone Idea in Kerala?To escalate an issue with Vodafone Idea in Kerala, contact the appellate authority at 98470-12345 or email appellate.kerala@vodafoneidea.com.
5. Are Tata Docomo's services still available in Kerala?Tata Docomo has merged with Airtel, but customer care services for existing connections can still be accessed via 121 or 198.
This blog post provides a detailed and organized approach to help users easily find and contact the appropriate customer care and appellate authorities for their mobile network issues in Kerala.
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