Cancel or Change Your IndiGo Flight | Step-by-Step Guide

Introduction

Cancelling or changing a flight can be stressful, but IndiGo makes the process straightforward. Whether you're dealing with a sudden change of plans or just need to reschedule, this guide will walk you through every step to ensure a hassle-free experience.

Why You Might Need to Cancel or Change Your Flight

There are many reasons why you might need to alter your travel plans:

• Unforeseen Circumstances: Health issues, family emergencies, or work obligations.

• Better Options: Finding a more convenient flight time or price.

• Error in Booking: Mistakes in travel dates or times.

Understanding IndiGo's cancellation and change policies will help you manage these situations smoothly.

Steps to Cancel or Change Your IndiGo Flight

Step 1: Access the IndiGo Cancellation Portal

Visit the IndiGo Cancellation Page to begin the process. This page provides all the necessary links and information for managing your booking.

Step 2: Retrieve Your Booking

You'll need your Booking Reference (PNR) and the email ID or last name used during booking. Input these details to retrieve your reservation.

Step 3: Select Cancellation or Change Option

Once your booking is retrieved, choose whether to cancel your flight or change your travel dates. Review the associated fees before proceeding.

Step 4: Confirm and Complete the Process

Follow the on-screen instructions to confirm your cancellation or changes. You will receive a confirmation email with the updated details.

Cancellation and Change Fees

IndiGo charges different fees based on the fare type and timing of your cancellation or change request. Here's a breakdown:

Fare Type	Cancellation Fee	Change Fee	Refund Eligibility
Regular	₹3,000	₹2,500	Yes
Saver	₹2,500	₹2,000	Yes
Flexi	₹1,500	₹1,000	Yes
Special	No Fee	No Fee	No

*Fees may vary based on the route and time of cancellation.

Important Tips

• Check Refund Policies: Refund eligibility depends on your fare type and the timing of your request.

• Consider Travel Insurance: If you anticipate the need to cancel, travel insurance might cover any associated costs.

Conclusion

Navigating the process of cancelling or changing your IndiGo flight doesn't have to be complicated. By following this guide, you can ensure that your travel plans are managed efficiently, saving you time and reducing stress.

FAQs

1. Can I cancel my IndiGo flight online? Yes, cancellations can be made through the IndiGo Cancellation Portal.

2. What if I booked through a travel agent? Contact your travel agent directly to manage cancellations or changes.

3. How long does it take to receive a refund? Refunds typically process within 7-10 business days.

4. Can I change my flight multiple times? Yes, but each change may incur additional fees.

5. What happens if IndiGo cancels my flight? You may be eligible for a full refund or a free change to another flight.

For more details, visit the official IndiGo Cancellation Page.