Comprehensive Guide to Bank of India (BOI) Customer Care Helpline Numbers (2024)
In today’s digital age, having access to reliable customer support is essential for banking. Bank of India (BOI) offers 24x7 customer care services through various toll-free numbers, email support, and phone banking services to help resolve customer queries. Whether it’s a query regarding a credit card, loan, or transaction-related issues, this guide will provide all the relevant helpline numbers and contact details for BOI’s customer support.
Why Choose BOI’s Customer Care?
BOI provides multiple customer care channels to ensure smooth communication and quick problem resolution. Whether you're in India or an NRI, you can reach BOI through toll-free numbers, chargeable lines, email support, or even escalate your issues to higher authorities if necessary.
Key BOI Customer Care Numbers
Service | Helpline Number | Availability | Charges |
General Queries (Domestic) | 1800 103 1906 / 1800 220 229 | 24/7 | Toll-Free |
Chargeable Number (Domestic) | (022) 4091 9191 | 24/7 | Standard Rates |
NRI Support | +91 7969241100 | 24/7 | Standard Rates |
Credit Card Inquiries | 1800 220 088 | 24/7 | Toll-Free |
Debit Card Hotlisting | 022 4042 9036 | 24/7 | Standard Rates |
NEFT/RTGS Support | 022 67447092 / 93 | Business Hours | Standard Rates |
BOI Quick Access: SMS Banking and Missed Call Services
BOI provides SMS banking for fast access to essential services. To block your debit card, generate an ATM PIN, or check your balance, send an SMS to the designated number:
Block Debit Card: Send BLOCK <card number> to 567676
Balance Inquiry: Send BAL <account number> to 567676
Alternatively, BOI's missed call service allows you to check your balance or request a mini statement by simply giving a missed call to the designated numbers(
)(
).
Contacting BOI for Loan Support
For any inquiries related to loans, such as personal or home loans, BOI offers a dedicated helpline. Simply dial 1800 103 1906 or 1800 220 229 for toll-free assistance. You can also visit a local branch for more in-depth loan-related inquiries(
ThinkRupee
).
Escalating Complaints
If you encounter issues that aren’t resolved through the standard helplines, you can escalate them to BOI's higher management:
Email for Grievances: BOI.CallCentre@bankofindia.co.in
BOI Head Office: Bank of India, Star House, C-5, G Block, Bandra Kurla Complex, Mumbai – 400051(
)(
).
FAQs
1. How can I block my BOI debit card?To block your card, you can call 022-40429036 or send an SMS with the text BLOCK <last four digits of your card> to 567676(
Paisabazaar
).
2. What is the customer care number for BOI loans?For loan queries, dial 1800 103 1906 or 022-4091 9191 (chargeable)(
BOI Online
)(
ThinkRupee
).
3. How can NRIs contact BOI customer care?NRIs can call the dedicated helpline at +91 7969241100 for 24x7 support(
BOI
).
4. What is the toll-free number for credit card inquiries?You can reach BOI's credit card support by calling 1800 220 088(
ThinkRupee
).
5. How can I escalate unresolved complaints with BOI?If unresolved, you can escalate the issue by emailing BOI.CallCentre@bankofindia.co.in or contacting the head office at 022-66684444(
BOI Online
).
Conclusion
Bank of India offers comprehensive customer support through various channels, including toll-free numbers, chargeable phone lines, and email services. Whether you’re handling personal banking or seeking help with your credit card, BOI's customer care ensures you get the assistance you need.
For more information, visit Bank of India’s official website.
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